The Level 2/3 Technical Support & IT Project Coordinator is responsible for ensuring the successful deployment and completion of duties as specified by the Superintendent, Service Delivery.
Responsibilities include:
- Level 2/3 Technical Support
- Coordinate project management activities, resources, equipment, budgets, and information.
- Define achievable tasks to set realistic timeframes and build an achievable project schedule.
- Oversee project procurement to meet required schedule, budget, and quality requirements.
- Analyse risks and opportunities to mitigate impacts on business and provide safe work methods.
- Complete all tasks and duties as reasonably requested by the leader and key stakeholders.
- Leverage technology to improve business efficiencies.
- Proactively build and maintain positive working relationships through teamwork and mutual respect.
- Carry out all work safely and in accordance with correct operating procedures.
- Behave in accordance with the Coronado Code of Conduct and CARE Values.
- Lead by example, set clear expectations, review work regularly and provide continuous and meaningful feedback.
- Hold self and team members to account and appropriately recognise effort.
- Microsoft systems – Active Directory, Operating Systems, file systems, Office 365, and Azure.
- Mobile technologies.
- Printing technologies.
- Current S11 and CBM preferred but not necessary