Administration Officer

Alchemy Recruitment is partnering with a local government client to support them in recruiting for a Credit Management Officer to join their Revenue Collection team in Maroochydore, paying $38.05 per hour + super.

About the role

  • 6 week temporary contract with extension potential, immediate start
  • Part time, 12 hours per week worked Tuesday and Wednesday (start time may vary)
  • Based at City Hall, Maroochydore
  • Business casual dress code
  • Supporting rate recovery, customer liaison and accounts receivable functions within a busy council finance team

Key duties

  • Respond to customer and ratepayer enquiries regarding outstanding rates and charges
  • Prepare and manage rate payment arrangements and update account records
  • Assist with Sale of Land correspondence and return to sender processing
  • Support the wider team with accounts receivable and receipting tasks
  • Maintain accurate records across council systems

Preferred Requirements

  • Certificate III in Business Administration, Finance, Local Government or similar, and/or equivalent experience in customer service, rates, finance or credit management
  • Strong attention to detail and time management
  • Confident communicator across phone, email and written correspondence, including sensitive conversations
  • Comfortable learning new financial, property or mapping systems

Preferred Qualifications

  • Certificate III or IV in Business Administration or Local Government (desirable, not essential at level 2.1)
  • Prior local government or rates/collections experience an advantage

If you’re interested in this opportunity, apply now or reach out to discuss further.