Insurance Officer | Local Government

Alchemy Recruitment is partnering with a local government client to support them in recruiting for an Insurance Officer on a temporary contract based in Logan Central, starting mid-November 2026 through to 30 June 2027.

About the role

  • Pay rate of $44.99 per hour + super
  • Maternity leave backfill, 36.25 hours per week, starting 11 November 2026
  • Sits within the Risk and Compliance Program, reporting to the Principal Insurance Advisor
  • Administer insurance claims including lodgement, follow-up, investigation and documentation
  • Support claims under the Personal Injuries Proceedings Act 2002 (PIPA), including claims briefs and defence package coordination
  • Assist with renewals, renewal questionnaires, mid-term adjustments and new policies
  • Maintain asset schedules and insurance valuation data with Finance
  • Process invoices, receipts, payments and journals, and support reserve monitoring and budget reporting
  • Maintain accurate records in the claims management system and support internal users

Preferred Requirements

  • Technical experience supporting insurances and insurance claims in a large, complex organisation
  • Understanding of insurable risk and insurance claims principles
  • Strong organisational skills and attention to detail, with the ability to meet statutory deadlines
  • Confident working with brokers, insurers and internal stakeholders
  • Proficiency with business systems and databases
  • Local government or PIPA claims experience highly regarded

Preferred Qualifications

  • Progress towards a Diploma level qualification in insurance, legal, governance or risk management, or equivalent extensive practical experience

To apply, click “Apply” and attach an updated resume. Shortlisted candidates will be contacted directly.